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This archived content is from Mary Wilkins’ sewing and quilting message board “Sew What’s New,” which was retired in August 2007. It is being provided by “Sew What’s Up,” which serves as the new home for many members of “Sew What’s New.”
From: sewingtiger40
Date: 04-18-2006, 04:12 PM (1 of 5)
I own the janome 10001.

When we packed up to move to Nova Scotia from Manitoba the mover dropped it! It landed right on the embroidery arm....was not impressed!

Anyway the dealer changed a chip and said all was well.

Now I am finding the the decorative stiches are not sewing out. Some of them sew ok but the filled in ones, like the heart will only sew one and then just jam up. I have been finding this on quite a few of the decorative stitches.
Some sew out but they don't look very good.

I'm finding the sewing quality isn't as good as before even just doing normal sewing.

Any suggestions?? Has anyone had their machine dropped and had stitch quality problems after.

The repair guy said he adjusted the tension and it was sewing great, but it is no where near what it was before. Any thoughts what I should do?

The movers are on the line to pay the repairs but I just want to make sure all is OK. I don't need this to break down after the claim goes in and then they are not responsible. They also trashed my Evolve but the moving company replaced it with a new one, so that was alright.

this whole thing has been going on for 8 months and I'm getting frustrated, I just want to start sewing again!

Frustrated in NS :bluesad:
User: sewingtiger40
Member since: 03-10-2003
Total posts: 32
From: Aimee S
Date: 04-18-2006, 06:53 PM (2 of 5)
No thankfully I have not dropped my machine. I think I would have hunted down the movers and made them sleep with the fishies.LOL

Where you remove your stoarge boc there is a dial with a + and - try adjusting that when you are sewing to see if that helps.
The more you disaprove, the more fun I am having!
User: Aimee S
Member since: 02-23-2003
Total posts: 488
From: Chrysantha
Date: 04-18-2006, 09:58 PM (3 of 5)
I'd be asking the movers to REPLACE the 10001. The arms aren't made to jam INTO the machine. Sounds to me like NO amount of adjusting will make it work like it's supposed to. (my 10000 has fallen over in my car, but luckily it fell on carpet and nothing was damaged. Now I make it ride in the front seat.. :wink: )
User: Chrysantha
Member since: 09-06-2002
Total posts: 2414
From: Tom Land
Date: 04-19-2006, 12:06 AM (4 of 5)
Frustrated, Not to say anything about the tech... Janome does not require periodic training and the training they offer at conventions is how to correct common problems. Your problem is not a common problem. There are a number of things that may have happened to cause what your descibing other than tensions. If the tech is not very experienced he may not know what to look for or how to correct it. Try to find another tech that might have more experience. Another option is to just go back to that dealer and tell them its just not sewing like it did and if they can't get it to would they write up a work order stating it is unrepairable. Then the movers should replace it. The dealer should be happy to do this anticipating the sale of a replacement machine.
Have fun or don't do it, Tom
User: Tom Land
Member since: 09-21-2005
Total posts: 514
From: plrlegal
Date: 04-19-2006, 02:58 PM (5 of 5)
For any of you that take your embroidery and/or sewing machines to various classes, etc., do yourself and your machine(s) a favor and invest in one of the cart type bags that are designed for the machine(s) to fit into so they are safe from falling over in your vehicle or being dropped when hand carried. My embroidery machine doesn't travel due to the fact that it has to be attached to a computer to function but my Pfaff sewing machine does travel and it has a padded zippered bag wheels that it travels in. Also, if your machine(s) do travel and you don't or can't get one of those bags, at least use the seat belts in your vehicle to buckle it in so it can't pitch forward and over, etc.

DH was transporting a computer monitor from our house to his office the other morning and put it in the front seat and strapped/buckled it into the seat belt. It made for a funny looking passenger, but the belts kept it safe and protected for the ride through morning rush hour traffic.

User: plrlegal
Member since: 05-19-2001
Total posts: 318
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