Sew What’s Up Presents
The Sew What’s New Archive
This archived content is from Mary Wilkins’ sewing and
quilting message board “Sew What’s New,” which was
retired in August 2007. It is being provided by
“Sew What’s Up,”
which serves as the new home for many members of “Sew What’s New.”
From: DonnaInCA
Date: 06-13-2006, 03:24 PM (1 of 9)
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I hope I'm putting this post in the right category. On June 2 I ordered some fat quarters from this shop http://thequiltingbeetexas.com/. I've ordered from them several times before with no problems. I got the usual automated confirming email on my order. Have not heard another word from them. My bank account has been charged for these items. I've emailed several times (no response back). I called the phone number listed on their site and the phone just rings, and rings (no answering machine). Has anyone else dealt with them, or run into this situation before? I've been shopping online for several years and this is the first time this has ever happened. Thanks ..........Donna |
User: DonnaInCA
Member since: 01-17-2001 Total posts: 29 |
From: Chrysantha
Date: 06-13-2006, 04:53 PM (2 of 9)
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I haven't ordered at their site, but have you been calling during THEIR business hours ??? They're on CENTRAL time. 2 hrs ahead of you. (if you call at 9 am your time it's 11 central.) they show business hrs of 9 am - 3 pm central. I'd try calling for you, but it's too late here. (I'm central too...)
Chrys
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User: Chrysantha
Member since: 09-06-2002 Total posts: 2414 
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From: DonnaInCA
Date: 06-13-2006, 05:03 PM (3 of 9)
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Hi Chrys. Yes, I've been calling during their work hours. We have DSL here at work and I can call anywhere in the US for free. Tried again this morning, phone just kept ringing. Donna |
User: DonnaInCA
Member since: 01-17-2001 Total posts: 29 |
From: Sancin
Date: 06-13-2006, 05:59 PM (4 of 9)
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Donna, do you suppose they may have closed due to holidays? One never knows how large some of these companies are and what is automated and what not. I ordered something once (from somewhere else) and that was the case. When I got a reponse they were terribly apologetic. As you have had success with the company before, perhaps this is the case.
*~*~*~* Nancy*~*~*~* " I try to take one day at a time - but sometimes several days attack me at once."
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User: Sancin
Member since: 02-13-2005 Total posts: 895 
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From: MaryW
Date: 06-13-2006, 06:05 PM (5 of 9)
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Apparently they have a big sale starting Friday. Cool your heels until then, call and I betcha you will get a response.
MaryW
owner/editor of Sew Whats New |
User: MaryW
Member since: 06-23-2005 Total posts: 2542 
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From: DonnaInCA
Date: 06-13-2006, 07:04 PM (6 of 9)
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I saw that sale posted on their website and will call for sure on Friday. Several months ago they went on vacation for a week, but posted that on their site, stating they would fill orders when they got back. However, I don't see anything like that on there now. I'll sure post if I hear anything from them. Thanks. Donna |
User: DonnaInCA
Member since: 01-17-2001 Total posts: 29 |
From: DonnaInCA
Date: 06-14-2006, 07:09 PM (7 of 9)
 Hi all. Got an email this morning from the shop. The owner apologized for the delay in shipping and gave me a free upgrade to priority mail shipping. All's well that ends well .... LOL. Donna |
User: DonnaInCA
Member since: 01-17-2001 Total posts: 29 |
From: MaryW
Date: 06-15-2006, 08:25 AM (8 of 9)
Well, that is a relief. 
MaryW
owner/editor of Sew Whats New |
User: MaryW
Member since: 06-23-2005 Total posts: 2542
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From: Patty22
Date: 06-15-2006, 11:16 AM (9 of 9)
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Donna, glad you got a response about your order!
Patty
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User: Patty22
Member since: 03-29-2006 Total posts: 1194 |
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