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The Sew What’s New Archive
This archived content is from Mary Wilkins’ sewing and
quilting message board “Sew What’s New,” which was
retired in August 2007. It is being provided by
“Sew What’s Up,”
which serves as the new home for many members of “Sew What’s New.”
From: Sancin
Date: 01-16-2007, 04:32 AM (1 of 16)
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A friend dropped in today having been at Costco and bought a EuroPro machine for a reasonable price. She wanted to find out if she likes computerized machines and this machine seemed to have all she wanted except a speed regulator - will look for when she opens the box. The advantage of Costco is that she can return it if she doesn't like it, even after she has used. Personally my new digital camera is going back tomorrow as I can't turn it on. BUT there is very little information in consumer reports or on line about EuroPro machines and they have only been seen in our area for about 1 year. Does anyone know anything pro or con about these machines, and who makes them? 
*~*~*~* Nancy*~*~*~* " I try to take one day at a time - but sometimes several days attack me at once."
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User: Sancin
Member since: 02-13-2005 Total posts: 895 
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From: Sailorliz
Date: 01-16-2007, 12:53 PM (2 of 16)
I own two Euro-Pro machines. One a serger and another a computerized sewing machine. It has 500 stitches with another 500 programmable, for a total of 1000 stitches. I've never had any problems yet with either of them. I purchased mine through the American Sewing Show on DirectTV. It is a part of the Home Shopping Network. Euro-Pro is a European Company. You can do a search (I don't have it in my favorites) and they do have a web page. I know that they only sell certain models in stores vs. on the tv shows and the internet. I'm happy with mine. 
Happy sewing/quilting/crafting
Liz Visit my photo page http://new.photos.yahoo.com/sailorlizmi/albums |
User: Sailorliz
Member since: 07-20-2004 Total posts: 386 
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From: wghmch
Date: 01-16-2007, 03:53 PM (3 of 16)
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"Euro-Pro is a European Company." Not so! Euro Pro is just a name that they dreamed up. It is an ironing board distributor that got into having machines made under their name in Asia, and could win almost every award there is for the world's worst customer service. If the machine works, you're OK. If it doesn't, you can hardly ever contact anyone on the customer service #, and if it ever needs a part that is unique to the model and not generic, you're up the proverbial creek without a paddle. In addition, many shops do not even want to work on them, because they figure that "now you are mad at Euro Pro, and if they take it in and then have to tell you they can't fix it because they can't get parts, you are apt to be mad at them, instead." There are very few brands that would be a worse gamble. Bill Holman |
User: wghmch
Member since: 03-04-2003 Total posts: 249 |
From: Lillybooh
Date: 01-17-2007, 10:42 AM (4 of 16)
| I like Sailer have the 1000 stitch Euro Pro and a serger as well. I have been happy with my products so far. Euro-Pro seems to offer a lot of features and feet for a smaller price.I have also gotten the addition feet for both machines. I have never had to contact customer service, so I really can't give an opion of customer service. |
User: Lillybooh
Member since: 10-26-2006 Total posts: 13 |
From: Sailorliz
Date: 01-18-2007, 08:53 AM (5 of 16)
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Hi Bill, Well, I'm sorry that I quoted that they were a European company. I had gotten that information from the shopping show that I purchased them from. You must be a dealer of other brands or repair them? Anyway, as I said I have never had any problems with mine, so I can't say anything about their customer service. I do have a friend that had a problem out of the box with one of her Euro-Pro machines (she owns three). She called them and they shipped her a new machine. She didn't complain about having any service problems. Just my two cents worth. "Euro-Pro is a European Company." Not so! Euro Pro is just a name that they dreamed up. It is an ironing board distributor that got into having machines made under their name in Asia, and could win almost every award there is for the world's worst customer service. If the machine works, you're OK. If it doesn't, you can hardly ever contact anyone on the customer service #, and if it ever needs a part that is unique to the model and not generic, you're up the proverbial creek without a paddle. In addition, many shops do not even want to work on them, because they figure that "now you are mad at Euro Pro, and if they take it in and then have to tell you they can't fix it because they can't get parts, you are apt to be mad at them, instead." There are very few brands that would be a worse gamble. Bill Holman Happy sewing/quilting/crafting
Liz Visit my photo page http://new.photos.yahoo.com/sailorlizmi/albums |
User: Sailorliz
Member since: 07-20-2004 Total posts: 386
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From: Kylnne2
Date: 01-18-2007, 09:11 PM (6 of 16)
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About 8 or 10 years ago my DDIL purchased a Europro machine from a catalog. This is before the plast-icky machines of today. She has not had problems with the machine but she sews very little. Most reviews I have seen about the newer Europro models have been horrid. Besides features not working properly some parts have fallen off in the owners hands. Somebody might wish to check out EuroPro reviews on PatternReview and Epinions. I have just read posts on other forums in regards to complaints of not being able to contact Euro customer service, or never receiving a reply from them. One reason for lack of customer support from Euro Pro maybe because the company was in transition because I recently saw posted on line that the company has relocated from the USA to Canada. It also seems there are now more EuroPro products in stores lately besides sewing machines. I have seen small electrics and appliances and vacs. I think I will buy the other brands until I see how the EP models hold up. |
User: Kylnne2
Member since: 07-10-2004 Total posts: 629 |
From: sewmuchfun
Date: 01-19-2007, 02:41 PM (7 of 16)
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I have a Euro-Pro Serger that my husband bought me 7 yrs ago at BJ's wholesale club.. I love it. It's still working great.. DH has had to adjust it a few times. Bill you must be a dealer but if most dealers are anything like this area they hate to work on anything other than the machines that they sell.. I just happen to be a very fortunate women that is married to an aerospace engineer LOL.. My DH fixes anything that goes wrong with my machines or anything for that matter...I can never buy anything because he fixes everything.. He's only had to touch the Europro once and to tell the truth it was probably my fault I had the needle in to far.. MM Marilyn
Sewforme Stashaway |
User: sewmuchfun
Member since: 07-22-2005 Total posts: 67 |
From: Kylnne2
Date: 01-19-2007, 03:35 PM (8 of 16)
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Serger needles are not even at the tips, one hangs lower than the other . It is interesting about the needle being in to far on your serger. I didn't think a needle could be in to far. Usually one has problems if the needle is not all the way up into the bar. MM you are fortunate to have a DH who is a space engineer. If you don't know Bill, I think your will find he is one of the most knowledgeable people one could imagine when it comes to sewing machines. He knows his brands, like manufacturing history and corprorate ownership of brands, who, when and where the machines were made and how each part functions and how to fix them. He is also a very reliable presence on several sewing boards for people needing opinions about machines regarding mechanics, value and history of their brand. Really, he knows his stuff from his long experience in the field and I feel he gives honest opinions. I cannot recall coming away from one of his posts without having learned something new. |
User: Kylnne2
Member since: 07-10-2004 Total posts: 629 |
From: paroper
Date: 01-19-2007, 06:49 PM (9 of 16)
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I wouldn't hesitate to take the advice or either Bill or Tom! They seem to honest and pretty straight forward. Remember, they are not selling you anything, because they are not selling here. Their advice comes from personal experiences, not because they are salesmen. I don't care what machine you have or how much you pay for it, sooner or later it is likely to need service and cleaning. If you can't get parts or service for that machine, it becomes a problem.
pam
Bernina 200e, Artista V5 Designer Plus, Explorations, Magic Box, Bernina 2000DE & 335 Bernette Serger, Bernina 1530 Sewing Machine, Bernina 1300 DC Overlock (with coverstitch) |
User: paroper
Member since: 02-03-2004 Total posts: 3775 |
From: wghmch
Date: 01-19-2007, 11:41 PM (10 of 16)
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"Bill you must be a dealer" Not for a very long time. I can remember when Isaac Singer told me that he didn't appreciate some of my opinions, but I told him that someday the people on "Sew What's New" would appreciate me. Bill Holman |
User: wghmch
Member since: 03-04-2003 Total posts: 249 |
From: Kylnne2
Date: 01-20-2007, 01:24 AM (11 of 16)
 
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User: Kylnne2
Member since: 07-10-2004 Total posts: 629 |
From: lamx
Date: 01-20-2007, 09:44 AM (12 of 16)
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Let's do some math - Isaac Singer died in 1875, 132 years ago. Assuming you were at least 15 when you had you had your conversation with Mr. Singer, that would make you at least 147 years old. No wonder you know so much, you've had a looooong time to learn! Ed |
User: lamx
Member since: 05-04-2006 Total posts: 44 |
From: Tom Land
Date: 01-20-2007, 07:23 PM (13 of 16)
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Let's do some math - Isaac Singer died in 1875, 132 years ago. Assuming you were at least 15 when you had you had your conversation with Mr. Singer, that would make you at least 147 years old. No wonder you know so much, you've had a looooong time to learn! Ed He's from up north Ed. People live longer up there. Have fun or don't do it, Tom
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User: Tom Land
Member since: 09-21-2005 Total posts: 514 |
From: sewmuchfun
Date: 01-20-2007, 07:39 PM (14 of 16)
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You are too too funny.....
Marilyn
Sewforme Stashaway |
User: sewmuchfun
Member since: 07-22-2005 Total posts: 67 |
From: grannysews
Date: 02-01-2007, 08:45 PM (15 of 16)
| i have a euro pro that i have sewn on for over ten years. not one problem. it was the first computerized machine i bought and it still sews great. it sometimes is the only one i can sew certain things on. i have 3 singers and two brothers besides this one. i love them all!!! |
User: grannysews
Member since: 03-04-2006 Total posts: 3 |
From: MotherInLaw
Date: 02-01-2007, 09:57 PM (16 of 16)
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I bought a Euro Pro from the tv and loved mine. I had the simplist one that was 115.00 a few years ago. It had all metal parts. I replaced my Singer with it because my step Dad who was a Singer Sewing Center proprietor told me that my Singer had all plastic parts and they were wore out and that it would be hard to get the parts to replace them because the parts would cost more than the machine and that I would do better getting a new machine. When I bought my Janome 9000I kept the Euro Pro to take to classes. I had it on the floor in my house when the storm hit and I didn't have any more room in my hubby's old car to fit another machine, 3 were in there then, so I left it and it drowned. But I still have my Euro Pro serger in the closet as a back up. I got a new Singer that has a cover stitch so I retired my Euro Pro. I like them and would recommend them from my experience.
I'm regressing back into my youth, I just have to figure out how I'm going to convience my body to come along with me.
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User: MotherInLaw
Member since: 06-25-2005 Total posts: 1118 
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