Sew, What's Up

Sew What’s Up Presents

The Sew What’s New Archive

This archived content is from Mary Wilkins’ sewing and quilting message board “Sew What’s New,” which was retired in August 2007. It is being provided by “Sew What’s Up,” which serves as the new home for many members of “Sew What’s New.”
From: DorothyL
Date: 12-24-2005, 07:36 AM (1 of 3)
I have a question for the repair guys.
Several months ago I bought a Pfaff 4862 Serger. It's a rebox so I got a price break but it has full warranty and the dealer is great -- repair person excellent so if there is a problem I can get it fixed at no cost except the small fortune I spend on fabric every time I walk in that shop.
I had problems threading it for a long time. I'd have to do it over and over again until I got it right. I thought it was just me.
Now I finally figured it out. It takes a bit of concentration to thread the left needle tension to be sure the thread is between the disks. The problem I had was those loops on the bottom and changing the tension made no difference.
So -- here's the question. Should I be concerned or just annoyed? Is this something that will eventually lead to repairs or is it just a quirk I can learn to live with?
I sew -- and now use the serger -- nearly everyday and would really miss the machine if I had to take it in for repairs.
User: DorothyL
Member since: 12-09-2002
Total posts: 3883
From: Tom Land
Date: 12-24-2005, 10:45 AM (2 of 3)
Dorothy. first of all by no means should you accept the problem. You bought a good machine and have every right to expect it to do excellent work. It depends on where the loop is as to what the possible causes are and the remedy. If the loop is at one of the straight stitches you most likely have insufficient tension on of the needle threads. This could be from lint in the tension discs or miss threading. Other posible causes are a burred needle, damaged needleplate, damaged looper, improperly set lower looper, or improerly set thread guides.
Get with your dealer and get the problem corrected.
Have fun or don't do it, Tom
User: Tom Land
Member since: 09-21-2005
Total posts: 514
From: bridesmom
Date: 12-27-2005, 02:11 PM (3 of 3)
Dorothy, I was having a problem all of a sudden with my serger, looping and nothing I did made any difference. I got out the compressed air, blew out the tension discs, and a little white thread poked its head out just enough that I could see it, I pulled it out, rethreaded and it worked like a charm. Saved me a trip to the serger hospital. But if that doesn't work, I'd sure be back at the store toot suite.
Tickled pink with my Innovis 4000D
User: bridesmom
Member since: 01-21-2004
Total posts: 2026
Sew, What's Up
Search the “Sew What’s New” Archive:
Visit Sew What’s Up for the latest sewing and quilting tips and discussions.
This page was originally located on Sew What’s New ( at